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Customer Testimonials

We take pride in offering quality products, outstanding customer service and on-time delivery - all to ensure a fantastic shopping experience. Please see below for what some of our customers have said about us:

"I can't tell you enough how much I appreciate your fantastic customer service and will be highly recommending your company and placing additional orders in the future. It is rare to find the attention to detail and personal care for customers these days and I am glad we found your company."
-Michelle, Crestview, FL

"Not long ago, we ordered a Legare desk and hutch. It got here almost before we had the order placed -- talk about FAST shipping! The desk is as beautiful as it looked on your website. I can't tell you how pleased we were with everything in this transaction. We purchase more online than from brick and mortar stores; you've now upped the bar on our satisfaction. GREAT job!"
-Stephanie, Little Rock, AR

"We love our chair that we ordered and received from you & the quick transaction. I would recommend your site as an ideal place to go for furniture needs."
-Jodi Andretti, Miami Beach, FL

"Just wanted to let you know how much we love the crib. It came the week before our little boy was born!! It's rare to get such great customer service these days, so I was pleasantly surprised to get an email directly from you [the owner] about the crib."
-Kelly, Easton, PA

"I LOVE the desk. It's as cool as it looked online. And SO easy to put together. Thanks so much for a wonderful customer service experience. I look forward to ordering from you all again!"
-Julianne, Vancouver, WA

"Thank you very much for the lovely crib! I must say, I am very impressed with your accuracy and communication around product delivery. When I ordered the product, you told me when it would be delivered and sent me an appointment for my calendar to mark the day. When the time came, you reminded me that it had been shipped and the product arrived one day earlier than originally promised. If only every retailer was this dependable!"
-Laina, Seattle, WA

"My husband and I were really happy with the Pacific Rim items we ordered. The dresser and the bookshelf were already assembled and assembling the crib was not too difficult. I love your website and I browsed all of its sections although at the moment I am really only shopping for the nursery. I think the items you have are original (I love the lighting section!) and combine both good design and quality at very reasonable prices. I was so happy with the Pacific Rim order and with your help in checking on its status that two days ago I placed a new order on your website for a Naturepedic crib mattress! I will definitely consider buying again and will suggest your website to my friends!"
-Julia, Princeton, NJ

"We received our desk in just a few days and we LOVE it. Everything was as described and it really did only take a few minutes to assemble! Amazing!"
-Heather, Louisville, KY

"We love the Legare bookshelf we bought from you. I have to get another one because its perfect for displaying my sculpture. It’s easy to put together. I put it together myself with just a drop of help from my husband. It came right on time with no problems. We love it and it was very reasonable. I was very happy. I will put another order in. Thanks a lot."
-Nancy, Fort Lee, NJ

"I wanted to say thank you for being so prompt and having such wonderful customer service. I won't hesitate to shop with you again. My shelving arrived today and you also answered a question I asked before I ordered and were so prompt. Thanks again."
-Donell, Okemos, MI

"We received the crib yesterday - it is such a beautiful crib and was definitely worth the wait! Thank you so much for your great customer service!"
-Yumi, Folsom, CA

"My magazine stand arrived promptly and in perfect condition. It's exactly what I expected, namely, gorgeous. I'm very pleased with the whole transaction."
-Negeen, Chicago, IL

"My daughter LOVES her desk and bookcase. It looks great, was a breeze to put together and is extremely functional. I expect to be buying a bookcase for my son as well..."
-Ross, Falmouth, ME

"I loved the look of my new desk when I first saw it on the Byrch website. When I received my desk I was thrilled that it looked even better in real life. Assembly was a breeze. Many of my clients immediately notice my desk and are blown away when I tell them it took me under five minutes to put together. Thanks Byrch for a wonderful product. I will no doubt be ordering more furniture from you and recommending your wonderful products to all who have interest."
-Jeffrey Bernstein, Ph.D., Licensed Psychologist, author of 10 Days to a Less Defiant Child

"I was very pleased with my purchase and your company's handling of the process. Because of the weight and large size of the package, I had to arrange a special delivery time with UPS, but that went off without a hitch. I bought a Legare "peninsula", which I am using as a free-standing computer desk. It really was "fun to assemble" as stated on the box, and it's just what I was looking for - completely functional, but out of the ordinary. Although I had never heard of your company before buying my desk, I was definitely impressed with your service and your product collection. I'm sure I will purchase from you in the future."
-Michael, Greenbelt, MD

"We purchased a classic wooden rocking horse for our nephew and he loved it! The selection on Byrch is excellent and we had no problems with our order, it was shipped very quickly and we would definitely buy again from your site."
-Julie, Brookline, MA

"I was very pleased with the service I received from Byrch on my recent two orders for Legare furniture. The items were shipped quickly and arrived here in very good condition."
-Francois, Colorado Springs, CO

"My shopping experience was flawless."
-Nancy, Palm Beach, FL

"I had a good shopping experience on my first purchase from Byrch. I ordered a magazine rack and everything arrived as expected, on time, with no damage. Definitely no buyer's remorse here---mostly the opposite."
-Failop, Los Angeles, CA

"We love the tiki stool we bought from you. We use it everyday. We had a great shopping experience on your site, and have since returned to purchase gift items for our friends. We love your selection and your service has been fantastic!"
-Susan, Scottsdale, AZ

"We received the second bookcase in great shape and are very happy with it. I have been quite impressed with your follow-up on this issue, as we didn't even refuse shipment of the first one (it must have been sent back by UPS before they delivered it) and, as busy as we are, would not have even thought about it for weeks (I must admit I even had forgotten about it). Thank you for your professionalism and excellent customer service! And, of course, for the great products that you sell!"
-Joseph, Falls Church, VA

"My experience was good; I am satisfied with the service and responsiveness of Byrch and would consider another purchase going forward."
-Chris, Springfield, IL.

"We really like your company and have added it to our list of bookmarks. My husband and I are both architects and it's so nice to find a company that sells beautifully designed objects for kids. Thanks again for your help!"
-Amy, Ann Arbor, MI